Articles

Articles

Product returns and exchange
  1. Product Returns
  2. Delivery of a defect product
  3. Product exchange
  4. Status of a return
  5. Cooling off period
Warranty and service
  1. Warranty and service
  2. Product repair
  3. Status of a repair
  4. Warranty terms
Payment
  1. Payment Options
  2. The payment has failed?
  3. Refunds
  4. Redeem a gift voucher
Shipping and pickup
  1. Delivery Options
  2. Status of the order
  3. Unreceived package
Placing an order
  1. Ordering from a country outside the EU
  2. Changing or cancelling orders
  3. Create an Account
  4. Forgot your password?
  5. Inventory status
  6. Place an order
Security and privacy
  1. Quality labels and memberships
  2. Data Protection
  3. Terms and conditions
  4. Cookies
  5. Complaints

Cooling off period

Still not completely satisfied with your purchase? Within 14 days of receiving your product, you may return or exchange it. Please note that the cost of sending back your product back to us is on your own account. We process the payment within 5 working days after receiving your return. 

  • Magellan & Mulloy
    Central Warehouse
    Transportcentrum 21
    7547 RT Enschede
    Netherlands

  • +31 6 - 270 767 27
  • info@magellanmulloy.com
  • KvK number: 06065328
  • Tax/VAT number: NL805047207B01
  • EORI: NL805047207
  • IBAN: NL82RABO0157101525

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